2016 equinox rear wiper replacement12/21/2023 ![]() It was suggested by Chevrolet customer assistance center supervisor that I take the car to a third party to repair. I have spent several hours on the phone without remedying this matter. A loaner car was requested by freehold lester glenn said he had none available. What are we suppose to do with an unsafe vehicle? communication with Chevrolet customer assistance center has not remedied this situation. We have been told that the wiper module is not available at this time. With lester glenn in freehold, NJ on and anthony has been the representative we have been in communication with regarding this repair. We have been unable to have this part repaired or replaced and we are without a safe vehicle. ![]() The part had failed prior to a part becoming available. This could limit the driver's visibility and may increase the risk of a crash. The recall letter that was received in April 2022 details that the ball joint in the windshield wiper modules of these vehicles may experience high corrosion and wear that could result in the separation of one or more ball joints from their sockets during wiper operation. She took the car to a mechanic at sunoco who tried 6 different wiper blades but it was not the blade but the motor which was faulty. She got off at the next exit and thought the blade needed replacement. She explained that it became hazardous to drive as cars were splashing water on the windshield and it was raining and she had to lean over to the passenger side window in order to see. She was traveling 65 mph when the windshield wiper on the driver side stopped working. On Sunday, may 15, 2022, my daughter was driving on the NJ turnpike northbound from rutherford, NJ when it began to rain.
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